Women at the helm: How RWC Tasmania is redefining the industry

In the traditionally male-dominated world of commercial real estate, a quiet revolution is underway, and it’s happening in Hobart. At RWC Tasmania, women are not only occupying key positions; they’re driving strategy, delivering major deals, and reshaping the very culture of the industry.

With an impressive 57 per cent of the team made up of women, well above industry averages, the agency is setting a new benchmark for what inclusivity, innovation, and leadership can look like in the commercial space. These are the stories of four women whose backgrounds are as diverse as their roles, but who are united by one thing: a clear vision for the future of commercial real estate for their state.

Heather Mason - Director | Asset Strategist

The evolution of a leader, from systems to strategy

When Heather Mason moved from the UK to the Southern Hemisphere, she didn’t know her journey would eventually lead to becoming a strategic leader in Tasmania’s commercial real estate market. After earning her real estate licence in New Zealand, she landed in Hobart in 2005 and joined the industry as a business systems operator.

But Heather wasn’t one to stay in the background for long. With sharp analytical skills and a knack for big-picture thinking, she quickly transitioned into asset management, overseeing a portfolio of commercial and industrial properties. From there, she stepped into a rare hybrid role that has since become her signature - combining asset strategy, management, sales, and leasing into a dynamic approach to client service.

“I’ve embraced a variety of roles throughout my career. It’s allowed me to develop a truly holistic understanding of the commercial property lifecycle and deliver real value to clients.”

Heather believes strong client relationships are the cornerstone of success. By aligning management with strategic outcomes, she helps investors make informed, forward-thinking decisions.

Advice for women in commercial:
“Research company values, assess leadership teams, and find environments that support equity and mentorship. The right culture will elevate your growth - and don’t hesitate to reach out to others. Networking can open doors you didn’t know existed.”

Mia Lilley - Commercial Sales & Leasing

A ground-up career built on curiosity and confidence

Coming from a background in hospitality, Mia joined a real estate agency in 2021 as a receptionist. It was there, observing the inner workings of the agency across departments, that her interest was piqued.

She quickly began assisting with admin in the commercial department, obtained her property representative licence, and started shadowing agents to deepen her understanding. It was a hands-on education that highlighted both her passion and a clear gap in the team, one she was more than ready to fill.

“I found where my strengths aligned with the needs of the business. That clarity gave me the confidence to make the leap into sales and leasing.”

Since then, Mia has gone from strength to strength, building a robust client base and helping drive commercial growth in the region. Her work has been recognised not just for the deals she delivers but for the strong, lasting relationships she forges along the way.

“Joining RWC was a game-changer. Being part of a team that values diversity and supports each other so fiercely is incredibly motivating.”

Advice for women in commercial:
“Confidence is everything. Ask questions, seek out mentors, and be curious. Authenticity, openness to growth, and genuine connections will get you far.”

Daisy Twaits - Commercial Property Representative

From admiring the skyline to shaping it

For Daisy Twaits, the spark for real estate was lit early, standing in the streets of Hobart, looking up at the city’s tallest buildings and imagining what it would be like to work in them. Now, years later, that vision has become her reality.

Daisy began her career in 2010 in sales administration, later transitioning to residential property management and business development in both Hobart and Melbourne. With a deep understanding of client needs and a proven track record, including achieving multimillion-dollar status, Daisy eventually found her way into commercial property.

“Commercial real estate offered a new set of challenges and a chance to contribute more meaningfully to Hobart’s urban and business landscape.”

Today, Daisy manages leasing and property strategy for key commercial clients, building strong professional relationships grounded in trust and long-term thinking.

From growing a residential portfolio that allowed for team expansion to securing major commercial leases, Daisy is proud of the tangible impact she’s had on both clients and colleagues.

Advice for women in commercial:
“There’s no one way to build a successful career in this industry. Your path might not be traditional, and that’s okay. What matters most is showing up, being consistent, and trusting in your unique strengths.”

Melanie Radford – Commercial Property Representative

From helping her Mum to managing portfolios

Melanie Radford’s journey into real estate began with a simple act, helping her mother understand a rental lease. That moment of communication caught the attention of the property representative, who saw potential and offered her a job.

From there, Melanie spent five years in residential property management, gaining the kind of real-world experience that would later prove invaluable. Her approach was always people-first; building trust with landlords and tenants, managing complexities with ease, and learning how to thrive in a fast-paced environment.

But when the opportunity to move into commercial property came, Melanie took the leap.

“At first, I was nervous. I didn’t know what to expect. But I backed myself, and it’s one of the best decisions I’ve made.”

Now a trusted commercial property representative, Melanie thrives in the ever-changing landscape of commercial management. She values the diversity of her work, the professional growth, and the team environment at RWC Tasmania.

Advice for women in commercial:
“You don’t need to have all the answers from the start. What matters is your willingness to learn and your confidence to step into new spaces. Be bold, stay curious, and never doubt that you belong here.”